Matt Trudell, Performance Manager, breaks down the core customer expectations shaping 2026 and shares why mastering lead handling is essential to turning online interest into appointments, sales, and long-term loyalty.
Partner with Maritz to strengthen your team’s lead handling and convert more online shoppers.
Our Performance Managers help dealerships:
- Increase Internet lead close rates
- Improve appointment set/show ratios
- Deliver fast, clear, personalized customer communication
- Boost sales team confidence and consistency
Visit Maritz.com/Train to schedule your complimentary lead process review and start converting more of your leads today.
