Coach Brian reviews dealership CRMs every single day and in this video he shares insights into the processes and practices of top-performing dealers, vs. the bad habits of dealers who struggle.
Alicia Von Bokel leads this interview with Brian Quattlander, Maritz Performance Coach with 30+ years of automotive experience, who excels at helping dealers improve their retail performance.
Level up your team’s lead‑handling strategy for 2026.
Our Performance Managers work directly with dealership teams to:
- Strengthen internet lead follow‑up and response quality
- Improve appointment set and show performance
- Deliver faster, clearer customer communication
- Build confidence, consistency, and accountability across the sales process
See how your team measures up and uncover opportunities to win more deals.
Visit Maritz.com/Train to request your complimentary lead‑handling review and start improving your conversion performance this month.
