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Implementing a Cross-Department Communication Plan

In this video, Alicia Von Bokel from Maritz challenges dealership teams to break down departmental silos and embrace cross-functional communication. She explores how collaboration between sales, service, and BDC teams can drive customer loyalty, increase revenue, and create a seamless dealership experience. Watch to learn how a unified approach can turn one-time buyers into lifelong customers.

 



Need an expert like Alicia to help you find ways of improving your department communication to sell more cars? See how Internet Sales Coach can help your dealership.