Your staff shouldn’t have to Google their way through a sale. In this quick video, our coach breaks down why product knowledge isn’t optional - and how a solid training plan can turn your team into trusted advisors. Because when customers ask tough questions, your people should have better answers than the internet. Watch Alicia's tips for implementing product knowledge in your training processes.
Need an expert like Alicia to help your staff improve product knowledge processes to sell more cars? See how Internet Sales Coach can help your dealership.
