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Performance Updates 

Browse Our Library of Content From Industry-Leading Experts

Welcome to our resources page! We hope it’s your go-to for all things inspiring and informative, crafted by our subject matter experts. Explore new insights about your industry from our research, catch up on our latest blog posts or experience our expertise in action. Whether you’re a seasoned pro or just dipping your toes into something new, we’ve got the insider knowledge you need.

Maritz Global Events Blog

Know It to Sell It: Why Product Knowledge Wins Deals

Your staff shouldn’t have to Google their way through a sale. In this quick video, our coach breaks down why product knowledge isn’t optional - and how a solid training plan can ...
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EV Study: When Product Knowledge Fails, So Does Trust

Trust Lost, Sales Lost: EV Data Reveals a Critical Knowledge Gap Trust and transparency are the top two reasons customers choose to buy or walk away.And when it comes to EV ...
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Implementing a Cross-Department Communication Plan

In this video, Alicia Von Bokel from Maritz challenges dealership teams to break down departmental silos and embrace cross-functional communication. She explores how ...
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How-To Tutorial: Creating a Why Buy That Sparks Action

Today, we're diving deep into building a compelling "why buy" for your dealership. This is an in-depth tutorial and exercise where we'll break down three key questions in less ...
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Why Your "Why Buy" Isn't Getting Them to Buy

We're tackling a hot topic that sparks a lot of curiosity: the "why buy" statement. What makes your dealership stand out above the rest? You probably think you have a "why buy", ...
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5 Tips for Fixed Ops to Generate Sales

How can we ensure the best customer experience in every interaction with leads, customers, or potential opportunities? It all ties back to sales and the customer journey. Today, ...
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Where’s My Flying Car: What 2025 Holds for Us

Today, we're exploring the future of the automotive industry, which is on the brink of amazing transformations. While sci-fi innovations like hoverboards and flying cars might ...
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Go Above & Beyond in 2025

Thank you for joining us for our final check-in of the year! As we reflect on our journey, let's consider: did we hit our goals? Were we able to make our mark, or were there ...
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Coach's Corner: Virtual Vehicle Walkarounds

Showcase Vehicles Anytime, Anywhere! Customer is on the hook, but vehicle isn't on the lot? That's no excuse! Here's how to revolutionize your lead response with dynamic virtual ...
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Coach's Corner: Lead Response Video Script (Download)

Save Time And Ensure The Best Customer Service with a Video ScriptThis template is designed to help you create personalized and effective video messages for your potential ...
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Lights, Camera, Close: From Wont's to Wins

From Won'ts to Wins Welcome back, everyone!If you’ve been following our 3-part video series, you’re in for a treat today! We’ve already explored why video is a game-changer for ...
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Coach's Corner: State of Video in Lead Response

Dealership Sales: State of Video in Lead Response People like to watch video - a lot of it. Your prospects are using video platforms like YouTube as a trusted source when making ...
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Coach's Corner: Lights, Camera, Close - Yes You Can!

Lights, Camera, Close: Yes You Can! Welcome back to the second installment of our exciting three-part video series, where we dive deep into the world of video!First off, a huge ...
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Coach's Corner: Using Video to Boost Your Lead Response

Lights, Camera, Close: Using Video to Boost Your Lead Response Welcome to our video series! We’ll explore why video is essential, address common fears, and offer solutions to ...
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