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NADA Highlight: AI Hype vs. AI Reality in Dealerships
Fresh off NADA, Alicia Von Bokel discusses the confusion dealers feel around AI and offers practical guidance on identifying your real needs, assigning ownership, and doing your ...
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What Type of AI Adopter is Your Dealership?
AI can help dealers respond faster, market smarter, and operate leaner — but with so many tools and so many promises, it’s hard to know what’s real. This quick quiz shows how ...
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Coach Brian's Breakdown: Why Dealers Win & Lose
Coach Brian reviews dealership CRMs every single day and in this video he shares insights into the processes and practices of top-performing dealers, vs. the bad habits of dealers ...
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Embracing the Vehicle Ownership Lifecycle
Brian, Performance Manager, shares why connecting fixed ops and sales is key to elevating the customer experience and driving loyalty throughout. {% video_player "embed_player" ...
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Reeling in Leads: Alternative Vehicles Keep Customers Engaged
In this Digital Sales Spotlight, Brian Quattlander highlights the importance of offering alternative vehicles to enhance customer engagement and reduce lead defection. With most ...
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Boost CPO Sales: 5 Actionable Tips
As new vehicle rates continue to be out of reach for many consumers, certified pre-owned (CPO) vehicles are a great option. Is your staff knowledgeable about CPO vehicles? Is ...
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Response Time Matters
In this edition of Digital Sales Spotlight, Alicia is going to dive into something we all wish we had more of, but often wish away—time.In our industry, time is crucial. Our ...
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Only 5.5% of Dealers Respond to Leads Within 1 Hour
January 2025 Dealership Stat Findings A recent survey of over 3,000 dealerships found:• Only 5.5% of dealerships responded with a quality response in 60 minutes or less.Are you a ...
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Fixed Ops & Variable Ops: Working Together
A One-Stop Shop Today's discussion will focus on the fixed operations of your store, including service, parts, and, if applicable, the body shop. Let's explore some ...
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Coach's Corner: On-the-Lot Vehicle Walkarounds
Shooting a Video Vehicle Walkaround: A Simple Way to Up Your Lead Response Game Step up your lead response game with our guide to recording videos right on the lot! In this video, ...
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