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Performance Updates 

Browse Our Library of Content From Industry-Leading Experts

Welcome to our resources page! We hope it’s your go-to for all things inspiring and informative, crafted by our subject matter experts. Explore new insights about your industry from our research, catch up on our latest blog posts or experience our expertise in action. Whether you’re a seasoned pro or just dipping your toes into something new, we’ve got the insider knowledge you need.

Maritz Global Events Blog

5 Surprising Cinematic Examples of Customer Service

From Star Trek to Knight Rider: 5 Surprising Cinematic Examples of Customer Service 2025 will bring exciting new challenges for every dealer, and one remedy to what will ail your ...
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Where’s My Flying Car: What 2025 Holds for Us

Today, we're exploring the future of the automotive industry, which is on the brink of amazing transformations. While sci-fi innovations like hoverboards and flying cars might ...
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12 Quick Tips to Level Up and Sell More Cars in 2025

The most progressive (and profitable) dealerships recognize that the customer experience they offer plays a huge role in their success.
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Go Above & Beyond in 2025

Thank you for joining us for our final check-in of the year! As we reflect on our journey, let's consider: did we hit our goals? Were we able to make our mark, or were there ...
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Coach's Corner: Virtual Vehicle Walkarounds

Showcase Vehicles Anytime, Anywhere! Customer is on the hook, but vehicle isn't on the lot? That's no excuse! Here's how to revolutionize your lead response with dynamic virtual ...
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Coach's Corner: On-the-Lot Vehicle Walkarounds

Shooting a Video Vehicle Walkaround: A Simple Way to Up Your Lead Response Game Step up your lead response game with our guide to recording videos right on the lot! In this video, ...
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Coach's Corner: Lead Response Video Script (Download)

Save Time And Ensure The Best Customer Service with a Video ScriptThis template is designed to help you create personalized and effective video messages for your potential ...
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Lights, Camera, Close: From Wont's to Wins

From Won'ts to Wins Welcome back, everyone!If you’ve been following our 3-part video series, you’re in for a treat today! We’ve already explored why video is a game-changer for ...
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Coach's Corner: State of Video in Lead Response

Dealership Sales: State of Video in Lead Response People like to watch video - a lot of it. Your prospects are using video platforms like YouTube as a trusted source when making ...
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Coach's Corner: Lights, Camera, Close - Yes You Can!

Lights, Camera, Close: Yes You Can! Welcome back to the second installment of our exciting three-part video series, where we dive deep into the world of video!First off, a huge ...
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Coach's Corner: Using Video to Boost Your Lead Response

Lights, Camera, Close: Using Video to Boost Your Lead Response Welcome to our video series! We’ll explore why video is essential, address common fears, and offer solutions to ...
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Coach's Corner: Retailer EV Assessments Help Drive EV Adoption

A MARITZ STUDY OF 556 RETAILERS UNVEILS SOME CONCERNING TRENDS ABOUT EV CONTENT AND REPRESENTATION ON DEALER WEBSITES Your dealership plays a pivotal role in getting more EVs on ...
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Coach's Corner: Improving Your Email Efforts

Improving Your Email Efforts A quick email may grab your customers' attention, but attention to detail keeps them engaged.Watch Performance Coach Matt Trudell discuss some small ...
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Coach's Corner: Recent Study Shows Only 9% of Dealers Reach Out to Customers Via All Basic Channels

In a recent survey, only 9% of dealers reached out to a mystery shopper using a combination of video, email, SMS, and phone contact. 📧 This reveals a tremendous opportunity for ...
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